Putting your precious items into someone else’s protection is not always an easy choice. This is why when choosing a shipping company, you need to make sure that you will be working with one you can really trust.

If you’re from San Antonio, you definitely have a good number of choices when you’re looking for a company to ship your packages. However, not all of them may be worth your trust, time, and money. Thus, we’ll help you make sure you get the best company and experience for you. Here’s everything you need to know about shipping in San Antonio.

Finding the Best Shipping Company in San Antonio

There are lots of ways for you to find a shipping company here in San Antonio. However, if you’re after the best one, you must really put in some work. To give you an idea of how you can get started, here are some of your options:

Research, Research, Research.

If you want to do it the traditional way, you can start by listing down the names of the companies you know, along with their contact number. However, most companies these days have their own websites and social media pages so it’d be much easier to do everything online.

With the help of Yelp and Google, you’ll get to see the shipping companies in your area as well as the links to their websites and other pages. You can thus, easily see which ones offer the kind of shipping services you’ll need and how you can reach out to them.

Look Online for Reviews and Feedback

Apart from the services and contact details of a company, you must also look for reviews and feedback from past clients. These will give you an idea of ​​how they treat their customers as well as how reliable their services are.

Reviews or feedback are often available both on Yelp and Google and sometimes even on the website of the shipping company itself. It’d also be nice to read some feedback on forums and blogs where you can find out more about the company before reaching out to them.

Ask Friends, Family Members, or Colleagues

Another option you can take is to ask around. You can contact your friends, colleagues, or family members who have used shipping companies before and ask them for recommendations. They’re the ones you can really count on to be transparent and honest about their experience, whether it’s good or bad. Thus, you’ll be able to filter your list right away. You’ll also get to save yourself from the hassle of checking out companies that aren’t worth your time.

Check a Shipping Agency’s Accreditations and Awards

Before making a final decision, you must also see if the shipping company you are considering is accredited by some local or national associations.

This can be useful in knowing if they have excellent customer service skills as well as their professionalism in handling your items. The other benefits that accreditations offer include insurance, 24/7 availability, and other certifications.

You can also check if they have received awards, which can be an indication that they definitely are one of the best shipping companies in San Antonio.

Request a Quote from Different Companies

You can always get a quote from each of the shipping companies on your list. A free or no-obligation quote will allow you to compare their rates, prices, and other additional fees for your shipment.

After getting quotes from different companies, you’ll be able to see which one offers services at affordable rates without sacrificing quality. You will also find out which one has flexible payment terms and other perks that can be quite appealing for you.

Visit the Stores

And perhaps the best way to find the best shipping company in San Antonio is to go straight to the source.

You must visit their stores if you are looking for face-to-face interaction with them, or just to get an idea of their reliability and the kind of services they offer. It will also be easier for you to make your decision this way because all of your questions will be answered in person.

Some Things to Look out for When Choosing a Shipping Company in San Antonio

Apart from the kind of service and all the additional perks, you must also keep an eye on the things that may ruin your shipping experience. As the popular line says, “Prevention is better than cure”. Hence, here are some things you must look out for to save yourself from a bad shipping experience:

Subpar Ratings & Reviews

It’s advisable to choose companies with 4 to 5-star ratings and good feedback. However, you should also keep away from those whose reviews are mostly positive but lack proper explanations. This can be a sign of fake reviews that are only used to attract customers.

Delayed Deliveries

When reading through reviews or asking friends and relatives about their experience, make sure to also ask about the company’s tendencies toward delayed deliveries. This is often seen as a big problem especially if you’re using the services for your business. Hence, if the shipping company is known for this, you may have to reconsider your options.

Bad Customer Service

Another thing you must look out for is the kind of customer service they provide. If you’ll need the shipping services for commercial or business services, you’ll probably be working with the company multiple times. Thus, bad customer service can potentially ruin your transactions.

Also, make sure that they are friendly and eager to provide you with the answers you need.

Hidden Fees & Charges

According to many experienced shippers, one of the most common complaints is related to hidden fees and charges, especially on small packages. If possible, choose a company that provides you with clear guidelines on the cost of shipping.

The more transparent they are about their services, rate, and other additional fees, the more likely you’ll enjoy a good experience.

Things You Should Consider When Choosing a Shipping Company

Now that you have all the information you need to choose a reliable shipping company in San Antonio, it is important to have an idea of ​​the things that are very important for your specific needs.

Here are some factors to consider when searching for a shipping company:

Shipping Rates

If you’re looking for a shipping company, the price should definitely be one of your concerns.

Different companies offer different rates and services, and some may even charge additional fees if you need to ship on weekends or during holiday seasons. Hence, make sure that you check how much their rates are compared to those of other companies before committing to a specific company.

Flexible Payment Terms

Another thing you should keep in mind is the payment terms. One good example is to ask a company if they have flexible payment plans or any discounts for regular customers. If so, this can be a good way to save money and get better services in return.

Delivery Options

When you’re sending very important items or documents, you must look for ways to ensure that they will be delivered safely and securely. Hence, making sure that the company offers delivery options should be among your topmost concerns. You may choose between express, scheduled, or ground deliveries.

For example, if you are sending an item overseas via plane, it is highly advisable to choose an express service so you can have your item delivered within a few days.

Covered Locations

Speaking of sending packages overseas, it is also advisable to check if the company ships abroad and if their services cover the location you need to send your package to. You can ask them about this before committing to a specific company, so you’ll know what their limitations are.

Types & Sizes of Package/Parcel Accepted

Another major concern you should have when choosing a company is how they handle package/parcel size and weight.

If the items that you need to ship are heavy or bulky, it’s best to choose a company that has experience in handling such packages. Some even have big trucks for large deliveries.

Moreover, if your items are fragile in nature, you should check if the company offers insurance. This will provide your package with additional protection when it goes through the whole process, especially if there’s an accident or damage during delivery.

Tracking Updates


Lastly, you might also want to find out if they provide tracking updates and notifications, especially during shipment. This will allow you to monitor the progress of your shipment and make sure that everything is okay.

It’s also advisable to ask whether the company will send you the final invoice of your package once it has been delivered to ensure that all charges are accounted for.

Let Us Handle Your Package!

If you want the best shipping experience you can get here in San Antonio, look no further! We, at Pack & Mail Plus, care about your packages and we’ll do our best to make sure that they’ll get to their destination safely and securely.

We handle every package with the utmost care because we know that once you leave it in our hands, it’s as good as in yours. So, if you need a reliable shipping company or if you have any questions about our services, do not hesitate to contact us!


Visit Pack & Mail Plus: Your One-Stop-Shop for Your Pack & Mail Needs!

22906 US-281 N Suite 106, San Antonio, TX 78258
Phone: 210-973-5656

Monday – Friday: 9:00 am – 6:00 pm
Saturday: 10:00 am- 3:00 pm
Sunday: Closed

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